Shipping & Return Policy

Welcome to Dulixy Store!

Shipping Policy

• We process all orders within 1–3 business days.

• Estimated delivery time is 7 business days depending on your location.

• Once your order is shipped, you will receive a confirmation message or email with shipping details.

• Delivery delays may occur during holidays or due to unforeseen circumstances.

Return Policy

• We offer a 5-day return policy from the date of delivery.

• To be eligible for a return, the item must be unused, in original condition, and in its original packaging.

• Items damaged due to misuse or improper handling are not eligible for return.

Refund Process

• After receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days.

Support

For any questions, support, or return requests, please contact us at:

Support Email: dulixy567@gmail.com

Thank you for shopping with Dulixy Store!